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Business Process Services
Manage your digital workflows to attain a streamlined business

Enhance Business Processes and Experiences with Intelligent Workflows

MOURI Tech’s Business Process Services help optimize enterprise processes and provide compelling customer experiences. Our next-gen power-packed operating models combine digital technologies, artificial intelligence, and process expertise in an integrated, well-sequenced way to achieve significant improvements in customer experience, revenue, and cost control. A holistic approach is taken towards the back-office service requirements that creates a comprehensive value-addition including order processing, catalog update and publish, billing & account management services and asset management.

Cross-functional Business Process Services

Customer Experience

We help integrate the organization’s focus on customer journeys and internal processes through innovative advisory, technology, and workforce capabilities and deliver unparalleled customer services

Human Resource

Complete HCM solutions that include a range of HR services from Onboarding, Performance Management, Goal Setting and Recruitment to Succession Planning and Analytics along with core HR activities

Procurement and Supply Chain

Our experts can optimize your supply chain and make it more transparent and resilient in the highly volatile market

Accounting and Finance​

A comprehensive suite of customized services that help clients transform their financial functions in a digitally powered environment to amplify efficiency and compliance

Engineering Services

Leveraging Computer-aided design and manufacturing, Geographic information system (GIS), and product design engineering tools plugged with MOURI Tech proprietary framework, we offer services to solve your complex business scenarios

Data Services

We offer a wide range of data-oriented services, including data annotation, data analytics, and enterprise digitization to enable businesses transform raw data into meaningful form that AI/ML algorithms can process and deliver improved business results

Cross-functional Business Process Services

Accounting and Finance​

A comprehensive suite of customized services that help clients transform their financial functions in a digitally powered environment to amplify efficiency and compliance

Customer Experience

Integrate the organization’s focus with customer journeys and internal processes through innovative advisory, technology, and workforce capabilities to deliver unparalleled customer service

Human Resource

Complete HCM solutions that include a range of HR services from onboarding, performance management, goal setting, recruitment to succession planning and analytics along with core HR activities

Procurement and Supply Chain

Rely on expert guidance to optimize supply chain and make it more transparent and resilient in a highly volatile market

Engineering Services

Leverage computer-aided design and manufacturing, geographic information system (GIS), and product design engineering tools plugged with MOURI Tech proprietary framework to solve  complex business challenges

Data Services

A wide range of data-oriented services including data annotation, data analytics, and enterprise digitization that enable businesses transform raw data into meaningful form that AI/ML algorithms can process and deliver

Accelerate, Transform and Gain Business Value Through MOURI Tech's Delivery Excellence, Risk Management and Innovative Models

Industry-Specific Business Process Services

Services

  • HR services
  • Insurance processing
  • Contract management
  • Data management
  • Payroll and HR administration

Telecom

  • Voice & chat services
  • Technical support
  • Enroll, set-up & activation
  • Back-office order processing and fulfilment
  • Troubleshooting, remote assistance

Financials

  • Payment operations
  • Automate disbursements
  • Invoice transactions
  • Customer service
  • Email, chat support

Logistics

  • Expense & bill processing
  • Lobby tracking & visitor management
  • Shipment & receiving and fulfilment
  • Space utilization
  • Assets management

Healthcare

  • Claims management
  • Claims data entry
  • Provider/payer management
  • Enrollment services
  • RCM

Automotive

  • Digital experience
  • Campaign management
  • Auto insurance management
  • Customer care professionals
  • CSAT & NPS surveys

MOURI Tech AI Enabled Digital Accelerators

Combine Artificial Intelligence (AI) and Optical Character Recognition (OCR) to extract and organize information from any document format.

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Combination of time-series analysis, predictive analysis, and anomaly detection to conduct fraud detection and management through AI.

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An enterprise rules engine that acts as a central repository for all business rules written once and deployed everywhere for local execution.

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Secure intelligent virtual HR assistant to handhold employees with their frequent work and workplace transactions.

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Identify and process objects in images and videos, with the help of AI. Enable digital devices to analyze and categorize images at the edge and bring in quality improvements in processes in real-time.

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An intuitive UI based translation tool that manages translations of texts for global ERP solutions.

Bring humans into the loop for verifications and higher-level escalations, provide human touch conversations through Natural Language Processing and offer a very satisfying customer experience with AI-Powered chatbots.

Automate Traditional Workflows and Optimize Process Outcomes with MOURI Tech’s BPO Services

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