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Microsoft Dynamics 365

Automate Business Digital Transformation Strategies with Microsoft Dynamics 365

In an era of swift transformation, leveraging advanced tools and technologies is key to staying ahead in the competitive landscape. For organizations aiming to streamline processes and boost customer engagement with data-driven insights, “MOURI Tech offers expert guidance.” Harness the power of MS Dynamics 365, a comprehensive suite of business applications designed to unleash your true potential of business.

As a Microsoft Solutions Gold Partner, MOURI Tech offers a broad spectrum of services and solutions, expertly designed to meet the ERP and Customer Engagement demands of contemporary enterprises. Our dynamic partnership Microsoft ensures that our customers extract maximum value from their investments, enhancing their business capabilities and outcomes.

Microsoft D365 Customer Engagement Services

MOURI Tech offers a Dynamics 365 Customer Engagement suite, with CRM applications that significantly enhance business operations across multiple dimensions

Sales

  • Lead to Quote Cycle Implementation with KPIs and Dashboards
  • Sales Call Reporting with Outlook Integration

Customer Service

  • Automation for Multilevel Complex Business Cases
  • Service Console with Third Party Integration

Marketing

  • Campaign Management
  • Lead Capture Process
  • Marketing Automation
  • Marketing Insights

Customer Insights

  • Customer and Partner Communities with Multiple Profiles and Configurations
  • Sites with Advanced UI

Field Service

  • Schedule and Dispatch Field Service Resources
  • Manage Work Orders, Inventory, and Customer Assets
  • Optimize Field Service Operations

Project Management

  • Plan and Deliver Customer Projects
  • Monitor Project Health and Resource Utilization
  • Streamline Project-Based Sales

Reporting & Automation

  • Power BI-based Reporting
  • Embedding PBI into CRM apps
  • Automation leveraging Power Automate

Dynamics 365 ERP

Dynamics 365 ERP suite offers cloud-based business applications designed to streamline operations, such as customer engagement and finance, addressing specific ERP needs for efficient organizational process management and optimization

Business Central/NAV

  • All-in-one Solution: Seamlessly integrated tools for finance, sales, service, and operations, expertly tailored for SMEs
  • Tailored for Growth: Tailored support solutions meticulously crafted for the unique needs of small and medium-sized businesses
  • Streamlined Management: Essential business functions streamlined and integrated on a unified platform for more efficient operations

Finance and Operations/AX

  • Accounts Payables: Efficiently manages vendor invoices, payments, and financial commitments, streamlining your financial operations
  • Accounts Receivables: Efficiently oversees customer invoicing, receipt processing, and revenue collection, enhancing your financial management
  • Taxation: Navigates taxation complexities, ensuring compliance with regulatory standards for seamless financial operations
  • Omnichannel Payments: Streamlines multi-channel payments, fostering enhanced customer experiences and driving profitable engagement

Business Benefits of Microsoft Dynamics 365

Enabling Businesses to Enhance Productivity and ROI

No-code Applications

Build custom applications effortlessly using a no-code architecture

360-Degree View

Gain comprehensive business insights and enhance decision-making with a 360-degree view of your operations

Financial Management

Ensure solid financial management, encompassing meticulous accounting, strategic budgeting, and detailed reporting

Automation and Workflow Management

Enhance productivity by streamlining tasks and workflows through smart automation

Marketing and Sales

Empowers organizations to craft tailored and impactful marketing campaigns, resonating with specific audience segments

Customer Service Excellence

Deliver exceptional customer service, encompassing comprehensive case management and adhering to robust service-level agreements

Microsoft D365 – Execution Lifecycle

MOURI Tech Custom Implementation Approach

MOURI Tech Value Proposition

  • CMMI DEV/5 certified organization with two decades of global industry experience, including Fortune 500 companies and strategic partnerships
  • From entertainment and education to healthcare and enterprise, our solutions span various sectors, transforming how industries operate and connect.
  • Our products are designed with you in mind, offering intuitive interfaces and captivating experiences that resonate with users of all ages.
  • Our dedicated support team ensures seamless integration, training, and ongoing assistance to maximize the benefits of AR and VR in your life or business.

Insights

MOURI Tech Assisted a Prominent Parking Solutions Provider Integrate Multiple Applications into a Unified ERP System

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Global Tire Supplier Enhanced Its Sales Opportunities Through the Implementation of MS Dynamics 365 CRM, expertly provided by MOURI Tech

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Create a Hyperconnected World for the Gen-Next Microsoft Business Apps and Accelerate Growth Profusely, with MOURI Tech

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Initiate

Assess & Plan

Implement

Design & Build

Prepare

Test, Train & Go-Live

Operate

Support & Maintain

Empower Resources to Adapt and Innovate with Dynamics 365.
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