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BPS

Transform Business Processes with

Secure your enterprise’s future with MOURI Tech’s Business Process Services (BPS). Achieve comprehensive, enduring, and substantial business value though our bespoke, transformative solutions designed to excel in fulfilling critical business goals.

MOURI Tech’s BPS offerings enable organizations to maximize stakeholder value through agile transformations underpinned by cutting-edge digital technologies, robust frameworks, and innovative delivery models. Our extensive experience and proficiency span critical domains such as Data Analytics, Enterprise Solutions, and Strategic Consulting, allowing us to craft bespoke solutions that drive targeted business results for premier global firms.

Business Process Services from MOURI Tech

Accounting & Finance

Accounts Payable

  • Supplier Information :- Optimize supplier data management to ensure accurate transactions
  • Invoice Processing :- Streamline invoice processing, swiftly resolve discrepancies, and ensure prompt issue resolution for enhanced efficiency
  • T&E Claims Processing :- Efficiently process and reimburse employee travel and expense claims with accuracy and speed
  • Dispute Resolution :- Effectively manage vendor relationships by swiftly resolving disputes on supplier payments
  • Process Optimization :- Enhance your procure-to-pay workflow to minimize errors, maximize efficiency, and boost savings

Accounts Receivable

  • Order Fulfillment :- Ensure the efficient fulfillment of customer orders with accurate and timely product deliveries
  • Client Invoicing :- Issue detailed invoices to clients, outlining service costs and payment terms clearly for services rendered
  • Payment Collections :- Oversee customer payments, diligently track and reconcile receipts to ensure seamless financial operations
  • Billing and Reconciliation :- Uphold financial integrity through precise billing, reconciling invoices and managing payment orders
  • Enquiry Management :- Resolve customer queries regarding orders, invoices, and payments to secure enduring customer satisfaction

Record to Report (R2R)

  • Monthly Statements :- Optimize account management by ensuring monthly transactions are recorded with accuracy for precise financial reporting
  • Business Records:- Ensure meticulous and compliant ledger maintenance with thorough documentation of all business transactions
  • Master Data (MDM) :- Improve data integrity and reliability through precise and uniform master data management practices
  • Budget Forecasting :- Develop financial strategies and budget forecasts that enhance performance and inform strategic decisions
  • Query Resolution :- Manage and address stakeholder queries and requests related to financial data and business transactions efficiently

Human Resources

Payroll Services

Optimize Payrolls

Streamline payroll with automation to ensure punctual and precise payments while minimizing errors and saving time

Taxation Benefits

Augment employee benefits and craft a competitive compensation package, optimized for tax efficiently

Employee Scheduling

Boost productivity with strategic employee scheduling to achieve balance and ensure optimal staffing levels

Work Authorization

Ensure adherence to immigration laws for seamless processing of global work authorizations

Updating Assets

Keep company resource records current to maintain operational accuracy and efficiency

Support Services

Streamlined Onboarding

Develop seamless processes for employee onboarding and training

Effective Compensation

Efficiently administer and oversee employee compensation and benefits

Omnichannel HR Services

Provide multi-channel communication options for accessible HR support

Invoice Payment Plans

Implement flexible payment solutions for processing invoices

Time and Attendance

Precisely monitor and administer team attendance and working hours

Procurement & Supply Chain

Transport Planning

Inventory Control

Efficiently manage inventory to align with demand optimization

Seamless Logistics

Streamline the movement of goods and services throughout the supply chain

Demand-Supply Planning

Harmonize supply resources with customer demand effectively

Forecasting Analysis

Proactively forecast future demand using insightful data analysis

Enhance Spend Analysis

Streamline expenditures and foster stronger supplier relationships

Catalog Management

Inventory Planning

Strategically manage and restock inventory to satisfy demand

Contract Administration

Seamlessly administer supplier contracts and agreements

Requestion Processing

Streamline the processing of purchase requisitions effectively

Supplier Catalogue

Provide suppliers with the autonomy to curate their product listings

Product Cross/Upsell

Boost sales by cross-promoting and offering product upgrades

Claims Processing

AR Follow-up

Verify Eligibility

Validate insurer details for continuous insurance coverage

Claims Submissions

Seamlessly file claims with insurance service providers

Specialty Billing

Categorize billing by specialty to ensure precision

Denial Management

Efficiently handle and address insurance claim rejections

Payment Posting

Accurately log and reconcile payments for various services received

CX Front-Office Services

Omnichannel Services

  • Enquiry Handling:- Promptly and effectively respond to customer queries
  • Feedback Collection:- Collect insightful feedback to improve business offerings
  • Complaint Resolution :- Efficiently address and resolve customer grievances
  • Sales Lead Generation :- Identify and nurture prospective leads for business expansion
  • Quality Assurance :- Maintain consistently superior customer engagements

Enquiry Handling

Promptly and effectively respond to customer queries

Feedback Collection

Collect insightful feedback to improve business offerings

Complaint Resolution

Efficiently address and resolve customer grievances

Sales Lead Generation

Identify and nurture prospective leads for business expansion

Quality Assurance

Maintain consistently superior customer engagements

Industry-Specific Business Process Services

Telecom

Enhance customer service, billing, order processing, network management, and security through AI-driven automation

BFSI

Streamline transaction processing, account management, risk evaluation, and compliance activities using RPA and analytics

Logistics

Improve supply chain efficiency, order fulfillment, inventory management, routing, and customer service

Healthcare

Optimize medical billing, claims processing, scheduling, record keeping, and regulatory compliance using AI and analytics

Automotive

Leverage automation to enhance supply chain operations, order handling, warranty service, inventory management, and customer relations

Why Choose MOURI Tech for BPS?

Our industry-focused approach ensures tailored solutions that deliver tangible results aligned with specific industry needs

Leveraging the latest technologies, we drive innovation, future-proofing our clients’ operations and ensuring sustained success

MOURI Tech’s personalized solutions prioritize customer needs, enhancing overall satisfaction and loyalty

With a global footprint, we offer BPS solutions that are not only globally scalable but also adapted to local regulations and market dynamics

MOURI Tech Value Proposition

  • A CMMI DEV/5 accredited organization, we bring over 2 decads of expertise, serving clients across 16 diverse industries with a spectrum of services
  • Our round-the-clock support ensures timely and reliable assistance, vital for the continuous operation of your business
  • Our strategy extends past, mere services to cultivating partnerships. Collaboratively we address your distinct challenges to achieve your objectives
  • Our platform offers immediate insights and transparent reporting, empowering you to track progress, assess achievements, and make informed decisions confidently

Insights

Build an Integrated BPS Ecosystem to Modernize Operations and Streamline Processes

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Streamline Workflows and Optimize Results with BPS Solutions by MOURI Tech

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